We are IAG Cargo
Welcome to the next stage of your recruitment journey
A message from our Chief People Officer
-
Congratulations on making it through to this stage of the process. We hope you find the rest of your experience as a candidate enjoyable and informative. We take pride in making this a great place to work to work and I hope you experience that passion through the people that you meet in the coming stages of the process. Should you join us here at IAG Cargo, you are guaranteed a warm welcome. Good luck!
Caroline Andrews
Chief People Officer
Welcome
Welcome to the IAG Cargo interview process. We appreciate your interest in joining our team. This candidate pack is designed to provide you with essential information about our company and the interview process. Please read this document thoroughly and prepare accordingly for your upcoming interviews.
The Process
Application & Screening
Well you've already got through this stage, so we've got to know each other a little. That may have been through an initial video meeting or telephone call. We're now excited to learn more about you.
Interview & Assessment
You will participate in one or more interviews with our hiring team. These interviews may be conducted in person, by phone, or virtually.
Depending on the role, you may be required to complete online assessments, technical tests, or case studies to evaluate your skills and knowledge.
Offer
If you successfully pass the interview stages, we will extend an formal offer of employment
Referencing and Vetting
Given the nature of our business, and the close proximity you have to the airport and cargo, we do have a security requirement for all employees to undergo a 5 year background and criminality check. For roles that require you to go to airside there may be further requirements to obtain an airside pass. Our friendly recruitment team will support you through the process.
About IAG Cargo
- Founded
- Global Employees
- 2022 Turnover (Euros)
- Leading Airlines
- Countries
- Mission
At IAG Cargo you’ll experience the dynamic world of transportation – we deliver what the world needs. Whether it’s to keep the global automobile production lines on schedule, stock supermarket shelves, or transport life-saving drugs. We’ve even transported the world’s largest dinosaur! Through our wide network covering six continents and access to the belly hold of over 500 aircraft - no matter what people require or where they are, we deliver.
The work we do makes a real difference. The responsibility is immense, but something we take huge pride in. Maintaining the operations of this business round the clock, every day of the week, and throughout the year requires a diverse set of skills.
For more information please visit: Home page | IAG Cargo
You may also find our online magazine a useful source of information: IAG Cargo Magazine -
Life at IAG Cargo
-
Great to be yourself
If you ask anyone here what makes IAG Cargo a great place to work, they’ll probably tell you it’s the people!
We couldn’t agree more and are proud to shout about that. Our people are at the heart of everything we do and that’s why we’re committed to ensuring we foster an inclusive culture where everyone can feel like they belong and are valued.
-
Leading the way in gender equity pay
New data from The Equity Index 2022/23 revealed that IAG Cargo has taken second place in a list of FTSE100 companies and their subsidiaries with the smallest gender pay gap. Here’s everything you need to know.
Lead5050 is a cross-industry accreditation organisation that shines a light on pay gaps using data from all areas of a company.
-
IAG Cargo and the community
For one day each year, IAG Cargo employees in London have the opportunity to take a paid volunteer day, known as our ‘Day to Make a Difference’. Now in its second year running, the campaign lets us help good causes in need of support, giving back and strengthening our commitment to our local communities – in a way that’s personal, fun, and just as rewarding.
-
Hybrid Working and shift work
We have a 24/7 operation, which means most of our front-line colleagues are always on site working various shifts.
Our non-operational staff work in a hybrid environment with 3 days in the office for face to face collaboration and 2 days at home.
-
Culture of inclusivity
IAG Cargo is not only a place of work - we’re a vibrant and passionate community. Every day we encourage our colleagues to bring their enthusiasm and dedication to everything they do, whilst bringing their true selves to work each day. We’re always looking for new ways to foster an inclusive work culture in which everyone can thrive, improve, and excel. It enables us to better serve our customers, which contributes to our success.
-
Feel empowered
Our people are at the centre of our thinking when we focus on creating a great place to work. We have various platforms for employees to share their views to help shape our offering. That could be through Colab, where you can share your ideas on local initiatives or through our employment engagement surveys and listening sessions.
Let's talk benefits
We offer a great range of benefits, including our legendary staff travel flights; but we recognise the importance of supporting our colleagues’ outside of work and have developed policies and benefits to support them. Whilst these may vary based on regional locations, you will find support with policies such as enhanced maternity and a work from almost anywhere policy for making the most of the time with your family and loved ones. For our colleagues’ health and well-being, we offer a free 24/7 onsite gym facility at our Heathrow campus as well as access to the UNMIND app and a community of Mental Health First Aiders.
Preparing for your interview
-
Research IAG Cargo
Familiarise yourself with our company, its history, values, and services. Visit our website and review recent news articles to gain insights into our business.
-
Review the Job Description
Carefully study the job description to understand the role's requirements and responsibilities. Be prepared to discuss how your skills and experience align with the position.
-
Behavioural Questions
Prepare examples from your past experiences that demonstrate your skills and abilities. Be ready to answer behavioral questions that assess your competencies and problem-solving abilities.
-
Technical Knowledge
If your role requires technical expertise, brush up on relevant industry knowledge and skills to demonstrate your proficiency during the interview.
-
Questions for Interviewers
Prepare thoughtful questions to ask the interviewers. This demonstrates your genuine interest in the company and the role.
-
Communicate any adjustments that you may need
We want to ensure you are performing at your best at your interview. If there are any reasonable adjustments required to support you with this, please don't hesitate to contact us
FAQs
-
We typically follow up within a week of your interview. However, this can vary on occasion. Please do ask your interviewer to get a better view of their timescales.
-
We have a smart business casual dress code here, and would expect the same for an interview. What's important is that you feel comfortable.
-
Behavioral interview questions ask you to provide specific examples from your past experiences to demonstrate your skills, abilities, and behavior. For example, "Tell me about a time when you had to resolve a conflict at work."
-
We recommend the STAR method. STAR stands for Situation, Task, Action, and Result. It's a structured way to respond to behavioural questions by describing the specific situation, the task or challenge you faced, the action you took, and the positive result or outcome.
-
Most of our sites have parking available. You should have received some instructions with your interview invite, but if not please reach out to your hiring contact or our recruitment team.
-
That's completely up to you. Think about what is important to you. Most questions tend to be about the company culture, team dynamics, the role's responsibilities, and opportunities for growth.
-
We'd hope you had been able to have this conversation by now, however we appreciated that not everyone feels comfortable discussing it with the manager at the interview stage, so you're welcome to reach out to the recruitment team if you'd like more information.
-
Please reach out to the recruitment team who would be happy to talk you through any details.
-
For non-frontline staff who are full-time, we have a 37.5 hour week. Core hours are 10am-4pm, and you can make up the additional 2 hours either side.
-
Our standard is 3 days in the office and 2 days from home. This works best for our collaborative culture and is something we highly encourage. If you wish to discuss an alternative, please check with the manager.
-
Unfortunately at the present time, we are unable to. You will need to have the unrestricted right to live and work in the location that you are applying to.
-
Please contact the recruitment team at iagc.recruitment@iagcargo.com to discuss your requirements.
-
You can reach out to the team at iagc.reruitment@iagcargo.com
-
Ensure you have a quiet and well-lit space, test your technology beforehand, and dress appropriately. Maintain good eye contact with the camera and minimise distractions in your environment.