Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

To own and drive efficiency, productivity and operational performance of the Madrid Hub through effective management of suppliers, equipment and operational resources. The role ensures that local operational standards, processes and resources are optimised end-to-end, enabling a productive and efficient cargo operation aligned with IAG Cargo global frameworks and Spanish regulations.

What you’ll do

Madrid Hub Efficiency:

• Leverage operational performance metrics and insights to frame, prioritize and drive Madrid hub efficiency initiatives.

• Lead the continuous improvement of operational processes to increase productivity, simplifying workflows, eliminating bottlenecks and improving service resilience.

• Act as a key operational partner to the Head of the Madrid Hub, providing insights and recommendations to support performance, efficiency and decision-making. Lead business cases and presentations decks to support the Head of MAD hub with IACG director’s board.

• Propose and implement process improvements in the Madrid Cargo Hub Operation.

Suppliers’ management for the MAD Hub Operation:

• To manage a portfolio of suppliers which performs part of the Madrid Cargo Hub Operation (including MASA trucks, South ramp, equipment maintenance, etc ).

• Maintain close day-to-day control of supplier performance against agreed SLAs, KPIs and service levels, ensuring operational continuity, safety and quality. Work closely with Procurement in the renewal, negotiation and performance management of supplier contracts providing operational input and accountability.

• Production Planning, owning the optimisation of staff rostering and operational resource deployment, ensuring alignment with operational demand, productivity targets, training requirements and compliance within the frameworks defined by planning.

• Handling equipment fleet management of the Madrid Hub cargo operation (dollies, forklifts, etc, including purchase, maintenance, stock and utilization levels). Additionally, third-party handling ULD local reporting and management.

It's all about you

What you’ll bring to IAG Cargo:

• Proactive, driving pace often within tight time scales.

• Able to develop relationships across different teams, as well as work individually.

• Able to communicate effectively with stakeholders across the IAG group, both orally and in writing in Spanish and English

• Self-motivated, takes ownership and responsibility for making things happen.

• Able to proactively and constructively challenge at all levels.

• Ability to analyse and present findings concisely with insightful commentary, delivering complex messages and analysis in a simple & clear format

• Proficient user of MS Office, with advanced Excel skills.

• Very organised

• Quick learner

Skills and Experience:

• At least 5 years of experience in managing suppliers, supply chain processes or operations, warehouse or similar. Project management could be an option.

• Experience in the cargo airline industry desirable
  

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.

• Flexible Public Holidays: Enjoy the flexibility to swap statutory public holidays for days off that suit your schedule better, ensuring you have time to relax when it’s most convenient for you (individuals not on shift)

• Professional Development: We provide access to LinkedIn Learning and Rosetta Stone Language courses, empowering you to expand your skills and knowledge at your own pace .

• Co-Paid Life Insurance: Secure your peace of mind with our life insurance policy

• Pension Contributions: Plan for your future with the Loreto Pension Mutual Fund.

• Annual Leave Entitlement: you will be entitled to 26 days of holiday each year.

• Other benefits: Work up to 20 days a year from almost anywhere, staff travel perks.

Diversity and Inclusion

Our recruitment procedures positively support our diversity and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.