Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

The Product Development Analyst plays a key role in supporting the performance analysis and continuous improvement of IAG Cargo’s product portfolio. Reporting into the Product Development Manager, this role is responsible for analysing commercial and operational data to identify trends, promote opportunities for Product enhancement, and ensure IAG Cargo’s products remain aligned with market and customer expectations whilst driving financial contribution. 

This is an ideal role for an analytical thinker looking to develop their technical capabilities and build a foundation in Product and Commercial development in a fast-paced global environment.

What you’ll do

• Work as part of a team conducting analysis and driving strategic direction of IAG Cargo’s Product offering across core IAG Cargo products such as Prioritise, Perform and Fresh as well as specialist products.

• Monitor product performance using data and insight and develop reporting that demonstrates core performance and surfaces recommendations for improvement.

• Develop and maintain for core daily/weekly/monthly Product reporting and insight, presenting this to stakeholders across Commercial, Customer and Sales.

• Work closely with the wider Contribution Management and Commercial Development teams to ensure products are maximising contribution, making best use of available capacity and are competitive in the market.

• Partner with Commercial, Sales and Customer teams to ensure product propositions reflect customer expectations, commercial priorities, and market opportunities.

• Use data to identify product gaps or underperformance and work with the Product Development Manager to develop and influence informed recommendations for tangible improvements.

• Champion the use of analytical tools, becoming the departmental SME in tools such as Tableau, PowerBI and SQL and help embed these capabilities across the wider Commercial teams.

• Identify how IAG Cargo compares to key competitors in terms of product features, service levels, and market share. Use this information and data insight to action improvements to the product portfolio.

• Feed into the Commercial Development roadmap to enable delivery of a structured, prioritised pipeline of product innovation and enhancements.

It's all about you

What you’ll bring to IAG Cargo:

• Analytical mindset with excellent attention to detail

• Comfortable working with large and varied datasets

• Strong communication skills — able to explain technical insights in a clear and engaging way

• Proactive, curious, and eager to develop

• Ability to work collaboratively across departments and functions

• Familiarity with data tools (e.g. Excel, Tableau, SQL) or willingness to rapidly develop these skills

• Previous experience in a commercial or analytical role (desirable but not essential)

Skills and Experience:

• Working with data visualisation tools (e.g., Tableau, Power BI) and Excel

• Experience working within the logistics or airline industry to improve commercial and customer outcomes

• Understanding of Product

• Familiarity with cargo or airline revenue management

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

•  A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.