Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

The Commercial Performance Manager is a key part of our evolving Commercial function with responsibility for surfacing key insights through data that drive tangible actions to protect and grow performance metrics. Managing a small team and working with stakeholders at all levels across IAG Cargo, the role will own the transformation of Commercial reporting by developing new and innovative ways to surface, interpret, and act on proactive performance reporting by turning complex data into actionable insights that drive decision-making and unlock value across the business. Working closely with teams across Commercial, Sales, Operations, Data and Analytics and the wider business to lead performance deep-dives, and shape the way we visualise and communicate our commercial performance.

What you’ll do

• Own and evolve the suite of commercial performance reporting, developing intuitive real time dashboards and visual tools that bring performance insights to life for stakeholders at all levels.
•  Provide teams across Contribution Management and wider Commercial area with proactive insight that drives improved commercial decision making, helping grow IAG Cargo’s contribution.
• Lead ad hoc analysis on key commercial topics, performance challenges, or business opportunities, providing clarity and direction through data.
•  Interrogate large data sets from different systems and sources to uncover key themes and insight into business performance, providing proactive recommendations to Commercial teams on actions to be taken as a result of insight.
• Use data to uncover trends, identify opportunities, and recommend actions that improve contribution and commercial effectiveness.
• Surface data in new and innovative ways that drives department wide curiosity and commerciality.
• Accountable for core daily/weekly/monthly reporting and insight, presenting this to senior stakeholders including the IAG Cargo Executive Team.
• Partner with Sales, Operations, and other Commercial teams to embed insights into planning, forecasting, and performance management processes.
• Work with data owners and technology teams to ensure robust data governance and continuous improvement of data availability and reporting processes.
• Monitor competitor activity and macro trends to anticipate changes in capacity demand and supply, demonstrating through data the consequences of external market changes to the IAG Cargo business
  

It's all about you

What you’ll bring to IAG Cargo:

• Strong analytical skills with experience in performance reporting and business intelligence.
• Strong interpersonal and influencing skills.
• Ability to translate complex data into clear, compelling insights.
• Experience working with cross-functional teams in a commercial setting.
• Excellent communication and stakeholder engagement skills.
• Comfortable managing multiple priorities and delivering to tight deadlines.
• Analytical and data-driven approach with creative problem-solving abilities.

Skills and Experience:

• Working with data visualisation tools (e.g., Tableau, Power BI) and Excel.
• Experience working within the logistics or airline industry to improve commercial and customer outcomes.

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

•  A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses.
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.