Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

IAG Cargo is delivering an ambitious new strategy, with operational transformation at its heart. Reporting to the Operations Strategy Delivery Manager – Madrid, you will play a key role in shaping and executing this strategy by delivering transformational projects at your home hub.

You’ll implement new systems and processes that modernise our cargo operations. Collaboration across hubs is essential, and you’ll be expected to share knowledge and support other hub deployments both remotely and on-site. Flexibility to support occasional out-of-hours activity may be required.

Success in this role demands working at pace, adaptability, and a strong drive to make things happen. You’ll lead cross-functional teams, influence operational leaders and colleagues, and ensure their feedback is heard and addressed. You’ll also manage strategic relationships with suppliers and partners, ensuring alignment with business goals.

What you’ll do

• Define, analyse, and implement operational process changes aligned with IAG Cargo’s strategy at your home hub, and support at IAG Cargo´s sister hubs.
• Interpret data to provide insights that inform decisions, including scenario evaluation and cost-benefit analysis.
• Identify, log, and manage risks.
• Attend working groups and present in steering committees to drive key decisions.
• Direct operational teams and oversee execution of change initiatives.
• Monitor post-implementation performance to ensure objectives are met.

It's all about you

What you’ll bring to IAG Cargo:

• Highly organised and proactive, with a strong sense of ownership.
• Fast learner with a bias for action and results.
• Strong relationship builder across teams and functions.
• Analytical thinker with the ability to apply tools and techniques to solve complex problems.
• Strong and clear communicator in both English and Spanish.
• Proficient in MS Office.

Skills and Experience:

• Stakeholder engagement and influence.
• Process design and implementation.
• Data analysis and reporting in academic or business settings.
• Awareness of logistics and air cargo operations, including IAG Cargo and its competitors.

To apply, candidates must:

• Hold a relevant degree or equivalent experience.
• Be willing to travel between hubs as needed.
• Be able to pass a Criminal Record Check.

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• Flexible Public Holidays: Enjoy the flexibility to swap statutory public holidays for days off that suit your schedule better, ensuring you have time to relax when it's most convenient for you (individuals not on shift)
• Professional Development: We provide access to LinkedIn Learning and Rosetta Stone Language courses, empowering you to expand your skills and knowledge at your own pace .
• Co-Paid Life Insurance: Secure your peace of mind with our life insurance policy
• Pension Contributions: Plan for your future with the Loreto Pension Mutual Fund.
• Annual Leave Entitlement: you will be entitled to 26 days of holiday each year.
• Other benefits: Work up to 20 days a year from almost anywhere, Hybrid work 3-2, staff travel perks.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.